Help & Support

Practical answers for hosts and participants. If you need more help, email us.

Contact

General support: support@followam.ng

Privacy and data requests: privacy@followam.ng

Creating and sharing a Loop

Sign in, choose Start a Loop, add a clear prompt and any context, then share the Loop's link or QR code wherever your audience is. Only people with the link can take part.

Participating through a link or QR code

Open the link or scan the code to join the Loop. You can contribute without an account; signing in lets you return to your participation from other devices.

Following conversations and notifications

Follow a Loop or a host to hear about updates. Notifications are off until you switch them on, and you can change them any time in Account › Notifications.

Needs You, Next steps and outcomes

Needs You shows what is waiting on you. Next steps and follow-ups keep commitments visible, and when a Loop is done you can Close the Loop and record its outcome.

Intelligence and AI allowance

Intelligence is part of Pro. It runs only when you ask, points back to the original wording, and uses your AI allowance for fresh results; cached results do not. AI output can be wrong — the original conversation is always the record.

Account, privacy, export and deletion

If you have an account, you can download your data or delete your account from Account › Privacy & Data. See also our Privacy Policy.

Troubleshooting

  • Can't sign in? Check the email address, use Forgot password? if needed, or use Google if you signed up with it.
  • No notifications? Make sure they are on in Account › Notifications and allowed in your browser or device settings. On iPhone and iPad, add Looped24 to your Home Screen first.
  • Still stuck? Email support@followam.ng with what you tried.